OFFICIAL FAQ
FAQ
The ZISOKITS team will answer your questions without any hassle!
➤ What is the delivery time?
The delivery time is on average 9 to 12 working days after validation of the order.
➤ What payment methods are accepted?
Payment is made online, 100% securely, via credit card or the methods offered at checkout.
➤ How can I track my order?
If a tracking number is available, it will be communicated to you by email. Otherwise, please do not hesitate to contact us to inquire about the status of your order.
➤ Do you deliver abroad?
Yes , we deliver to France and internationally . Delivery times may vary depending on the destination country. Contact us for specific costs and delivery times for your location.
➤ My product arrived broken. What should I do?
Contact us within 48 hours of receipt at contact.veynos@gmail.com with a photo of the damaged product. We will assess the situation and offer you a solution.